Susan Hemming had experienced mental health issues for all of her adult life, and was suicidal and self-harming when community psychiatric nurse Kelly Hayes took over her care.
When Kelly Hayes from Oxford Hayes NHS Foundation Trust took over my care, I was at rock bottom
Kelly Hayes was determined to help Susan manage her mental health issues and improve her wellbeing. She worked closely with Susan and her family to identify her needs and put in place a plan of care.
This included regular check-ins to assess how Susan was doing, as well as providing practical advice and support. Kelly also referred Susan to other mental health services and support groups, and helped her access the necessary medication. She provided her with an understanding, non-judgmental ear and a safe space to talk about her feelings.
Through her care and commitment, Kelly was able to help Susan make significant improvements in her mental health and overall wellbeing.
Kelly encouraged Susan to follow her dreams of becoming an occupational therapist, and supported her while she studied intensively for a local college access course, enabling her to re-sit the examination despite being distraught about failing the first time.
And thanks to the support given, Susan Hemming is now at university, studying occupational therapy.
“Kelly took a chance and believed in me,” Susan says. “Every time I was ready to give up on life, she convinced me that life hadn’t given up on me and neither had she.”
If you are worried about self-harming or being suicidal, or you are worried about someone else, please contact the Samaritans who are there to help.
